Privacy Policy

Welcome to ApproLearn, the language learning platform dedicated to assisting medical professionals in mastering German for their professional practice. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our platform, you agree to the terms of this policy.

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is Get2Germany GmbH.

Your data subject rights: You can exercise the following rights at any time using the contact details provided by our data protection officer:

• Information about your data stored by us and its processing (Art. 15 GDPR)

• Correction of incorrect personal data (Art. 16 GDPR)

• Deletion of your data stored by us (Art. 17 GDPR)

• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR)

• Objection to the processing of your data by us (Art. 21 GDPR)

• Data portability, provided you have consented to data processing or have concluded a contract with us (Art. 20 GDPR)

If you have given us your consent, you can revoke it at any time with future effect. For any inquiries, please contact us at [email protected]. We will strive to respond within 7 days. You can contact a supervisory authority at any time with a complaint, e.g., to the responsible supervisory authority in the federal state of your place of residence or to the authority responsible for us.

Collection of general information when you visit our app: When you access our app, information of a general nature is automatically collected. This information includes the type of device, operating system, your IP address, and similar. This is exclusively information that does not allow any conclusions to be drawn about you personally.

It is processed for ensuring problem-free connection, smooth use of our app, evaluating system security and stability, and other administrative purposes. We do not use your data to draw conclusions about you personally.

Legal basis: Processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR, based on our legitimate interest in improving the stability and functionality of our app.

2.1 Registration Information: When you register on ApproLearn, we collect personal data such as your name, email address, medical specialization, current German language level, learning preferences, and progress tracking data. This information is used for personalized learning content and progress monitoring.

2.2 Learning Data: We collect information about your learning activities, including lesson completions, quiz results, speaking exercise recordings, interaction with learning coaches, study time, and areas of difficulty. This data helps us personalize your learning experience.

2.3 Coach Interaction Data: When you book and interact with certified language coaches, we collect conversation recordings (with your consent), feedback data, scheduling information, and coaching session notes for quality assurance and learning optimization.

2.4 Device and Usage Data: We automatically collect information about how you use the app, including features accessed, time spent on different sections, device information, and technical performance data.

2.5 Communication Data: We store communications between you and our support team, coaches, and any feedback or inquiries you submit through the app.

3.1 Learning Personalization: We use your registration information and learning progress data to customize content, adjust difficulty levels, recommend specific exercises, and create personalized learning paths tailored to your medical specialization and proficiency level.

3.2 Progress Tracking: Your learning data is processed to track your progress, identify areas for improvement, generate progress reports, and provide insights into your learning journey toward medical German proficiency.

3.3 Coach Matching and Services: We use your profile information to match you with appropriate certified language coaches based on your specialization, level, and learning goals. Session recordings and notes are used for quality assurance and to improve coaching services.

3.4 App Functionality: We process usage data to ensure proper app functionality, troubleshoot issues, optimize performance, and improve user experience across different devices and platforms.

3.5 Communication: We use your contact information to send learning reminders, progress updates, coach availability notifications, important app updates, and respond to your support requests.

3.6 Content Improvement: Aggregated and anonymized learning data helps us improve our curriculum, identify common learning challenges, and develop more effective teaching materials for medical German.

3.7 Safety and Compliance: We process data to ensure appropriate use of the platform, maintain quality standards for coaching sessions, and comply with educational and data protection regulations.

3.8 Marketing Communications: With your consent, we may send information about new features, learning tips, success stories, and promotional offers related to language learning and medical career development in Germany.

We utilize cookies and similar technologies to enhance your learning experience, maintain session data, track learning progress, and provide personalized content recommendations.

4.1 Essential Cookies: Required for app functionality, user authentication, session management, and core learning features. These cannot be disabled without affecting app performance.

4.2 Performance Cookies: Help us understand how you interact with the app, which features are most useful, and where users encounter difficulties in their learning journey.

4.3 Personalization Cookies: Store your learning preferences, language settings, completed lessons, and customization choices to provide a tailored experience.

4.4 Analytics Cookies: We use tools like Google Analytics to understand user behavior, measure learning effectiveness, and improve our educational content and app features.

You can manage cookie preferences through your device settings or our cookie consent tool. However, disabling certain cookies may limit app functionality and personalization features.

5.1 Storage Infrastructure: ApproLearn utilizes secure cloud storage solutions compliant with GDPR requirements. Your learning data, progress records, and personal information are stored on servers located within the European Union or with adequate data protection safeguards.

5.2 Learning Content Security: All lesson materials, exercise results, speaking recordings, and coaching session data are encrypted and stored securely with restricted access only to authorized personnel and your assigned coaches.

5.3 Backup and Recovery: We maintain secure backups of your learning progress and account data to prevent data loss and ensure continuity of your learning experience.

5.4 Data Retention: Learning progress data is retained for the duration of your subscription plus 3 years to allow for progress tracking and re-enrollment. Personal data is deleted upon account closure unless required for legal compliance.

5.5 Security Measures: We implement industry-standard security measures including encryption, access controls, regular security audits, and staff training to protect your personal and learning data.

6.1 Legal Basis: ApproLearn processes your data based on contract performance (providing language learning services), legitimate interests (improving education quality), and your explicit consent (for coaching recordings and marketing communications).

6.2 Data Minimization: We only collect and process data necessary for providing effective language learning services and improving your educational experience.

6.3 User Rights: You have comprehensive rights regarding your data including access to learning records, correction of personal information, deletion of account data, restriction of processing, and data portability to other platforms.

6.4 Consent Management: For sensitive data like coaching session recordings, we obtain explicit consent and provide easy withdrawal options through your account settings.

6.5 Regular Compliance Reviews: We conduct regular assessments of our data practices to ensure ongoing GDPR compliance and protection of learner privacy.

ApproLearn reserves the right to update this Privacy Policy to reflect changes in our services, legal requirements, or data practices. Users will be notified of significant changes through the app, email notifications, or account dashboard alerts.

Continued use of ApproLearn after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we protect your information.

8.1 Service Providers: We work with carefully selected service providers for app hosting, analytics, payment processing, and technical support. All providers are contractually bound to GDPR compliance and data protection standards.

8.2 Certified Coaches: Your learning data and session information are shared with your assigned certified language coaches to provide personalized instruction and feedback. Coaches are bound by confidentiality agreements.

8.3 Educational Partners: With your consent, we may share progress data with partner medical institutions or employers for verification of language proficiency achievements.

8.4 Legal Requirements: Data may be disclosed if required by law, court order, or to protect the rights and safety of ApproLearn users and staff.

8.5 No Unauthorized Sharing: We never sell, rent, or share your personal learning data with advertisers or unrelated third parties without your explicit consent.

If you have any questions or concerns regarding our Privacy Policy, wish to exercise your data rights, or need assistance with privacy-related matters, please contact our Data Protection Officer at [email protected].

You can also reach us at:

Get2Germany GmbH

Altensteinstr. 40

14195 Berlin, Germany

We are committed to addressing privacy concerns promptly and transparently.

Please note: The European Online Dispute Resolution (ODR) Platform was discontinued as of July 20, 2025. For consumer disputes, you can find dispute resolution bodies at: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies

We are willing to participate in dispute resolution proceedings before a consumer arbitration board, although we are not obligated to do so.